Business Intelligence Analyst, Fanatical

Key Skills

JavaScript, Python Programming, MongoDB, Amazon RedShift, Amazon Elastic Compute Cloud-EC2, Amazon Simple Storage Service (S3)

Job Description

About this Role

This is an exciting opportunity to work for Fanatical (part of Fandom.com) in our Business Intelligence Department. Fanatical is one of the world’s leading e-commerce and technology platforms. We deliver an extensive catalogue of PC games and digital entertainment products to customers in more than 200 territories worldwide, with sales in excess of 93 million products to date.

We wish to employ a dynamic, inquisitive, and passionate Business Intelligence Analyst. Working in the BI Team, the successful candidate will help make sure every decision at Fanatical is data-driven. The opportunity to spot trends over millions of users and thousands of products and make recommendations to the business development, marketing, and store teams accordingly will be an integral element of the job.

The role will encompass exploratory data analysis, all the way to building reports and self-service dashboards. When presented with a problem, the incumbent will be quick to establish the work required to solve it and the potential value of results to the business. If a problem is spotted, then being happy to engage with the stakeholders to establish whether better reporting or analytics can fix it will be key.

You will...

• Provide insight, information, and reporting across Fanatical.
• Use a wealth of data to predict and explain product performance.
• Expose customer trends and values.
• Communicate complex information to a range of stakeholders.

General Skills Required: -

• Provide actionable insights, information, and reporting across Fanatical.
• Ecommerce performance monitoring and conversion optimisation.
• Explain and predict product performance.
• Customer segmentation and profiling.
• Initiative to start explorative analysis fuelled by your own curiosity.
• Confidence in technical skills to help across the business using a wide range of tools.

Must Have Technical Skills: -

• Experienced in using SQL for multi-table aggregate queries.
• Comfortable in at least one programming language (Python, JavaScript, etc.).

Nice to Have Technical Skills: -

Ability to apply statistical testing to real-world data.

Required Experience Level: -

• 3 years of experience in an analytical role using SQL.

There’s no expectation that the following are known, but here are some of the tools that successful candidate may get to play with: -

• Amazon Redshift
• Python
• MongoDB
• Redash
• Geckoboard
• Google Tag Manager
• JavaScript
• Amazon EC2
• Amazon S3
• Snowplow Analytics

Benefits include: -

• Pension
• Life insurance
• Free on-site parking
• Hybrid working
• Casual dress
• Free beverages and pick 'n' mix

Fanatical has been designated a COVID-19 secure business with all the necessary protocols in place to ensure the safety of all employees.

Fanatical's offices are in a semi-rural location so public transport links are patchy. Having own transport is advantageous.