Sr. IT Business Analyst

Key Skills

Java Programming, Python Programming, SQL

Job Description

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position will work closely with Clean Products business partners and IT peers to understand strategic business objectives and solve complex problems. The role will ensure solutions are reliable, secure, and aligned with enterprise technologies. Responsibilities include resolving problems, delivering value-added enhancements, gathering and documenting business requirements, and the coordination of users testing. A successful candidate will possess excellent communication skills and high work standards.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

Key Responsibilities

• Lead projects ensuring that projects adhere to all IT standards. Periodically reviews the applications and coordinates with audit during audit reviews.
• Work directly with Business Partners to gather requirements and translate into functional specifications. Lead the testing process to ensure a quality product is delivered.
• Develop business acumen to understand core business processes and desired outcomes.
• Collaborate with a diverse team of IT Developers and other IT Business Analysts to ensure solutions are implemented in a manner consistent with the MPC Agile processes.
• Manage a product backlog of support, enhancements and project work; confirm alignment of priorities with business partners.
• Ensure the security and compliance requirements of applications and business areas. Utilize appropriate methods, controls and documentation.
• Clearly communicate thoughts, ideas, specifications and requirements with business clients and technical developers using appropriate means of communication.
•  Proactively monitor and communicate the status of incidents and outages and drive resolution. Analyze the data and trends to identify a root cause; then drive to resolution.

Education and Experience

• Bachelor’s degree in Computer Science, Information Systems or related, or the equivalent per below:
• An associates degree in Computer Science, Information Systems, or related plus an additional 2 years of professional work experience with information systems; OR
• 4 years of professional work experience with information systems
• 2 or more years of experience in an information technology role including some experience in a business systems analysis.

Skills

• Building partnerships:
• Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
• Collaboration
• Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Drive for Results
• Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Critical Thinking
• Identifying and understanding issues, problems, and opportunities; using data analysis to draw conclusions; using judgment in choosing a course of action; taking action that is consistent with available facts, constraints, and probable consequences.
• Managing Priorities
• Effectively managing time and resources to ensure that work is completed efficiently.
• Technical/Professional Knowledge & Skill
• Achieving a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.