Wordpress, Microsoft-Excel, Java Programming, Python Programming, SQL
The Senior Unified Communications Engineer is responsible for designing and implementing all or part of the organization’s complex telecommunications infrastructure in line with pre-identified business needs and requirements. The Senior Unified Communications works on problems of diverse scope and complexity ranging from moderate to substantial.
Responsibilities
The Senior Unified Communications may support of one or more of the following: the Softphone, mobile applications, PBX infrastructure, Voice over IP, IVR, voicemail services, wireless devices, call routing technologies, Audio/Video conferencing, WebEx, and related telephony services. The complex infrastructure may include multiple technologies from multiple vendors, such as Microsoft, Zoom, CISCO Unified Communications or Nortel/Avaya configurations, and others. This position employs recognized best practices to minimize unplanned service outages and maintain facility availability. This position may coordinate with other IT functional areas on systems upgrades or modifications, to minimize disruptions. This position troubleshoots more complex problems that have escalated within the telecommunications function. This position may Senior teams of telecommunications professionals involved in the design of complex configurations or in the evaluation and administration of the telecommunications system. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Required Qualifications
Preferred Qualifications
Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. In 2021, the company ranked 41 on the Fortune 500 list, which made it the highest ranked (by revenues) company based in Kentucky. It has been the third largest health insurance provider in the nation.