Manager, Traffic Quality Investigations

Meta Platforms, Inc.
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Job Description

Business Integrity's mission is to ensure safe and trusted connections between people, businesses, and Meta. Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning, and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across Meta's family of apps. Successful candidates for this team are adaptable, creative, innovative, aren't afraid of being wrong, and can successfully work across various teams & countries. This role will focus on both investigating and leading a team of cutting-edge, technical investigators that detect, investigate, disrupt, and mitigate new and dynamic fraud and abuse tactics on nine of Meta’s revenue share surfaces while simultaneously enabling client partnerships. This role also entails leading initiatives to investigate new trends in fraud and traffic quality to take fast action and shape long-term strategies.

Manager, Traffic Quality Investigations Responsibilities

  • Ensure value exchange products across nine Meta surfaces are protecting businesses, people, and Meta from fraud and abuse while enabling positive experiences for trustworthy advertiser partnerships.
  • Lead a team of technical investigators that identify, investigate, disrupt, and mitigate threats to Meta’s revenue share products.
  • Understand, evaluate and mitigate threats in the advertising space in collaboration with engineering and products teams.
  • Coach team members to creatively identify gaps, problems, needs and come up with robust solutions with relative independence.
  • Identify patterns of fraudulent behavior to proactively prevent future fraud from manifesting on the platform.
  • Ensure strategic alignment with other cross-functional teams to ensure risks are identified, assessed, prioritized, and that fraud detection solutions are implemented, scalable, and automated to ensure efficient use of resources.
  • Lead the improvement and automation of investigative processes and workflows to increase investigative efficiency.
  • Utilize data analysis skill set and an array of internal tools to investigate and help resolve fraudulent activity across product lines.
  • Partner with cross-functional teams such as Product, Software Engineering, and other integrity-focused groups to lead or contribute to large scale strategic projects as well as solve ongoing operational problems at scale.
  • Use engineering and analytical skill sets in a business organization to drive meaningful business impact by looking at problems through an operational lens.

Minimum Qualifications

  • 5+ years of relevant analytics experience.
  • People management experience.
  • Data analysis skills including deep dive analyses and/or root cause analyses.
  • Database programming experience with SQL or other database query tools.
  • Experience with stakeholder management to include presenting information and briefings via written, oral, and visual media.
  • Experience of conducting and leading investigations including metric-based evidence gathering for technical investigations.
  • Experience with prioritizating competing hi-priority projects and shifting team priorities as dynamic threats arise.

Preferred Qualifications

  • Experience with online fraud and mitigating time-sensitive escalations.
  • Knowledge of how to author investigative and intelligence reports.
  • Knowledge of risk management (risk identification and mitigation coordination).
  • Knowledge of programming and scripting languages.
  • Experience working with and supporting diverse communities.

Company Info.

Meta Platforms, Inc.

Meta Platforms (formerly known as Facebook Inc.) is a large technology company that was founded in 2004 by Mark Zuckerberg and several of his college roommates. The company is based in Menlo Park, California, and is primarily known for its flagship social media platform, Facebook. In addition to its consumer-facing products, Meta Platforms also offers a range of advertising and marketing services to businesses and organizations.

  • Industry
    Advertising,Consumer electronics,Social media Company,Artificial intelligence
  • No. of Employees
    76,000
  • Location
    1 Hacker Way, Menlo Park, CA 94025, USA
  • Website
  • Jobs Posted

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