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Ready to take your career to the next level in product management? Interested in solving large scale problems with the latest artificial intelligence and machine learning techniques? Want to make a real impact on a product you actually use? This opportunity might be for you!
As a senior product manager, you’ll work on various problem spaces from protecting our users from hate and abuse, to defending Yelp's intellectual property from bots & scrapers, to making sure that Yelp has the most trusted information on the web. You'll collaborate with an engineering team that ships products to keep Yelp the most trusted platform for local content. Yelp succeeds only with the trust of consumers -- trust is our core asset. Building on your past applied machine learning experience, you will help us build the next generation of Trust & Safety solutions at Yelp.
Yelp has a massive scale and our products are used by millions of people every day. There are over 220 million cumulative reviews on our platform, over 30 million unique devices and over 500 thousand paying advertiser locations. It's paramount for us to protect users from misinformation and investigate fraud at every turn. We pride ourselves on solving problems holistically using AI, ML and heuristics to improve the quality and trustworthiness of Yelp’s content. In 2021 our Trust & Safety initiatives included AI work to identify spam, improvements to inappropriate photo moderation at scale, and updates to our recommendation software to identify reviews likely coming from review exchange groups.
Yelp’s culture is driven by our values: we’re a cooperative team that values individual authenticity, and encourages creative solutions to problems. All new hires get to be hands on in their first week, and your impact will only grow from there with the support of your manager, mentor, and team. At the end of the day, we’ are all about helping our users, growing as professionals, and having fun in a collaborative environment.
We’d love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.
This opportunity is fully remote and we welcome applicants from throughout Canada (Eastern Time).
What You Will Do:
Define the vision, strategy, and roadmap of features & tools to protect our users, the trustworthiness of our content, and our intellectual property.
Execute the Trust and Safety roadmap and launch new innovative products and solutions.
Have a passion for metrics: perform and direct qualitative and quantitative analyses to deeply understand the key trust related trends, the emerging threats, and the most impactful risks to Yelpers’ trust.
Work cross functionally with multiple stakeholders from other engineering and product teams, to user operations, legal, marketing and PR.
Digest complicated problems into clearly framed measurable projects.
What We Look For:
Ideally 3-4 years of product management experience in developing/launching products/technologies utilizing ML and AI.
A solid understanding and a natural curiosity for technology, machine learning and artificial intelligence.
Being a problem solver with an investigator instinct, sifting through symptoms and diving deep into data to find the root cause.
Good foundational business skills and an ability to do some basic financial modeling to size a business opportunity, calculate the return on investment, and evaluate trade-offs. Strong motivation to fight against spammers, scammers, and internet bad-actors.
You’re someone who plays well with others - you enjoy sharing knowledge and ideas with others as much as learning from them.
Yelp Inc., based in San Francisco, California, is an American firm responsible for the development of both the Yelp.com website and the Yelp mobile app. These platforms serve as hubs for crowd-sourced reviews of various businesses. Additionally, Yelp Inc. offers the Yelp Guest Manager, a service dedicated to table reservations.
Edinburgh, UK
2-4 year
Vancouver, British Columbia, Canada
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Vancouver, British Columbia, Canada
2-4 year
Galway, Ireland
2-4 year
Cork, Ireland
2-4 year
Cork, Ireland
6-8 year
Limerick, Ireland
6-8 year
Galway, Ireland
6-8 year
Dublin, Ireland
6-8 year
Birmingham, UK
6-8 year
Manchester, UK
6-8 year
United Kingdom
6-8 year
Dublin, Ireland
6-8 year
Cork, Ireland
6-8 year
Limerick, Ireland
6-8 year
Galway, Ireland
6-8 year
Cork, Ireland
4-6 year
Limerick, Ireland
4-6 year
Galway, Ireland
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Dublin, Ireland
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