Manager 1, Enterprise Data Engineering

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

We are passionate people focused on transforming the customer experience and dedicated to creating innovative solutions to address the unique challenges of our extraordinary scale

Requisition #:R326000

Pub Date:02/04/22

Job Summary

Team Overview: The Analytics & Experimentation Platform team (AXP) provides data insights to Product, Engineering, and Business users who build Comcast's products and services. We ensure that our users can quickly, easily, and reliably access the insights they need to make data informed decisions. AXP consists of four core pillars: Data Platform & Self-Service, Experimentation, Data Science & Analytics, and Data Events & Contracts. The Data Platform & Self-Service Analytics squad is responsible for offering robust and automated solutions that enable data driven product development through advanced analytics, experimentation, and self-service metrics. We are looking for a Technical Product Manager passionate about User Experience and Data Governance. Summary: Are you a customer advocate who enjoys building robust systems and processes? Do you enjoy working with and learning from a variety of stakeholders, use cases, tools, and data? We are seeking a professional passionate about understanding and improving the user experience with our team’s data products. Our offerings continue to evolve to serve a broader span of users and to meet requirements for customer data privacy. The Product-Engineering manager will support ongoing initiatives around these two areas and define features and workflows to support these efforts. Through this work, you will gain hands-on experience across a number of technologies and business intelligence tools. You will understand how we work and how to continuously optimize our technologies and workflows. Qualifications: The role requires someone who is technical, process oriented, and enjoys diving into the details of data. Technically proficient background; familiar with data processing, data engineering, and tools like AWS, Spark, Databricks, Kinesis, by work experience or education Prior development experience using a business intelligence tool such as Looker or Tableau Demonstrated ability to improve processes and automate workflows Prior experience in large scale program management, operations or customer experience roles, or at a growth stage startup Ability to work independently to understand and solve problems Strong written and verbal story-teller Confirmed ability to work closely with technical partners to successfully build and promote offerings on a prioritized roadmap Nice to have: Prior experience with data governance tools such as Privacera The role is US based and can be semi or fully remote. The core team sits in Philadelphia.

Job Description

Core Responsibilities

• Develops business requirements, assesses current reporting capabilities and makes recommendations for improvement.
• Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.
• Plans, develops and implements data engineering and analytics solutions and technologies and ensures that sound methodologies are employed. Provides the Company with solid, effective and efficient systems that are supportable.
• Evaluates all major system modifications and development requests to determine potential benefits and impact on business and information system operations.
• Understands the needs of non-technical internal application users and maintains strong support relationships with managers, leads and end-users community in all business areas.
• Identifies possible conflicts with the strategy and recommends cost-effective alternatives.
• Conducts full analyses of changes impacting customers and operations and ensures impacts are accurately integrated into forecasts.
• Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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