Partner Solutions Manager, Community and Impact Partnerships
Meta Platforms, Inc.-
Job Type
Full Time -
Experience
2-4 year -
Salary
S$75,000 - S$155,000 / Year -
Location
Singapore -
Job Function
-
Industry
Information Technology -
Qualification
Key Skills
Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow
Job Description
We are seeking a Partner Solutions Manager who can collaborate closely with the Community Partnerships team under Facebook’s Community and Impact Partnerships team. This role will support Strategic Partner Managers (SPMs) in driving partner performance, delivering recommendations, working cross functionally with operational teams to ensure high quality support on partner escalation and address top partner pain points at scale. The candidate will have experience in client success, building relationships, managing expectations, and using data-backed insights to advocate for partner needs. The ideal candidate will be process driven with experience in online operations and incident response to escalate critical partner issues. This is a full-time position to be based in Singapore.
Partner Solutions Manager, Community and Impact Partnerships Responsibilities
- Proactively analyze data to identify opportunities, recommend best practice, and deliver insights to drive partner performance
- Support community leaders and liaise with Strategic Partner Managers and other internal stakeholders to ensure we are advocating for what partners need most
- Regularly review partner escalations to ensure their timely resolution, and proactively drive resolution of complex technical issues with internal Ops support teams
- Work closely with Facebook’s Global Ops, Policy, Integrity, and Product cross functional teams to understand business priorities and communicate partner pain points
- Offer high-touch solutions and partner messaging based on familiarity with product launch status and bugs
Minimum Qualifications
- BA/BS degree or equivalent experience
- 7+ years of experience in client success, consulting, or account, partner, or project management
- 3+ years of work experience in customer/client support
- Demonstrated experience in presenting technical/complex content to general audiences
- Demonstrated experience in translating data insights into business narratives in executive updates
Preferred Qualifications
- Knowledge of community building and Facebook Groups
- Experience working with or in support of diverse communities
Company Info.
Meta Platforms, Inc.Meta Platforms (formerly known as Facebook Inc.) is a large technology company that was founded in 2004 by Mark Zuckerberg and several of his college roommates. The company is based in Menlo Park, California, and is primarily known for its flagship social media platform, Facebook. In addition to its consumer-facing products, Meta Platforms also offers a range of advertising and marketing services to businesses and organizations.
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IndustryAdvertising,Consumer electronics,Social media Company,Artificial intelligence
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No. of Employees76,000
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Location1 Hacker Way, Menlo Park, CA 94025, USA
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Website
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Jobs Posted
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Meta Platforms, Inc. is currently hiring Partner Solutions Manager Jobs in Singapore with average base salary of S$75,000 - S$155,000 / Year.
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Graphics Software Engineer- Pipeline/Tooling, Reality Labs (Avatars)
Meta Platforms, Inc.Bellevue, WA, USA
6-8 year
Graphics Software Engineer- Pipeline/Tooling, Reality Labs (Avatars)
Meta Platforms, Inc.Seattle, WA, USA
6-8 year
Graphics Software Engineer- Pipeline/Tooling, Reality Labs (Avatars)
Meta Platforms, Inc.Burlingame, CA, USA
6-8 year
Research Scientist Intern, Generative AI/3D Scene Understanding (PhD)
Meta Platforms, Inc.Sunnyvale, CA, USA
0-2 year
Research Scientist Intern, Generative AI/3D Scene Understanding (PhD)
Meta Platforms, Inc.Redmond, WA, USA
0-2 year
Research Scientist Intern, Computer Vision & Multimodal Foundations (PhD)
Meta Platforms, Inc.Menlo Park, CA, USA
0-2 year
Research Scientist Intern, Computer Vision & Multimodal Foundations (PhD)
Meta Platforms, Inc.New York, NY, USA
0-2 year
Research Scientist Intern, Computer Vision & Multimodal Foundations (PhD)
Meta Platforms, Inc.San Francisco, CA, USA
0-2 year
Research Scientist Intern, Computer Vision & Multimodal Foundations (PhD)
Meta Platforms, Inc.Seattle, WA, USA
0-2 year
Research Scientist Intern, Video Recommendations (PhD)
Meta Platforms, Inc.Bellevue, WA, USA
0-2 year
Research Scientist Intern, Video Recommendations (PhD)
Meta Platforms, Inc.Menlo Park, CA, USA
0-2 year
Visiting Researcher, AI Mentorship Program, Modern Recommendation Systems
Meta Platforms, Inc.New York, NY, USA
2-4 year
Fundamental Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Menlo Park, CA, USA
2-4 year
Visiting Researcher, AI Mentorship Program, Modern Recommendation Systems
Meta Platforms, Inc.San Francisco, CA, USA
2-4 year
Visiting Researcher, AI Mentorship Program, Modern Recommendation Systems
Meta Platforms, Inc.Seattle, WA, USA
2-4 year
Fundamental Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.San Francisco, CA, USA
2-4 year
Fundamental Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Seattle, WA, USA
2-4 year
Fundamental Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.New York, NY, USA
2-4 year
Fundamental Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Bellevue, WA, USA
2-4 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.Bellevue, WA, USA
10-12 year
Applied Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.New York, NY, USA
2-4 year
Applied Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Menlo Park, CA, USA
2-4 year
Applied Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Seattle, WA, USA
2-4 year
Applied Multimodal Research Scientist - Generative AI
Meta Platforms, Inc.Bellevue, WA, USA
2-4 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.New York, NY, USA
10-12 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.Burlingame, CA, USA
10-12 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.Seattle, WA, USA
10-12 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.Redmond, WA, USA
10-12 year
Software Engineer - OS Frameworks (Technical Leadership)
Meta Platforms, Inc.United States
10-12 year
Research Scientist Intern, Speech & Audio Technologies (PhD)
Meta Platforms, Inc.London, UK
0-2 year
Research Scientist, 3D Computer Vision & Machine Learning (PhD)
Meta Platforms, Inc.London, UK
2-4 year
Data Engineer, Analytics
Meta Platforms, Inc.Austin, TX, USA; Bellevue, WA, USA; Boston, MA, USA; Burlingame, CA, USA; Durham, NC, USA; Fremont, CA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; United States; Washington D.C., DC, USA
4-6 year
Data Engineer, Product Analytics
Meta Platforms, Inc.Austin, TX, USA; Bellevue, WA, USA; Burlingame, CA, USA; Fremont, CA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA
4-6 year
Research Scientist, Machine Learning (PhD)
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Burlingame, CA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA; United States; Washington D.C., DC, USA
0-2 year
Research Scientist, Systems and Infrastructure (PhD)
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA
4-6 year
Data Scientist, Reality Labs Sales Analytics
Meta Platforms, Inc.Bellevue, WA, USA; Burlingame, CA, USA; Chicago, IL, USA; Fremont, CA, USA; Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; United States
4-6 year
Software Engineer, Machine Learning - Monetization
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Burlingame, CA, USA; Fremont, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA
4-6 year
Software Engineer - ML Systems (Technical Leadership)
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Burlingame, CA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; Seattle, WA, USA; United States
2-4 year
Program Analyst - Publishing Services
Meta Platforms, Inc.Austin, TX, USA; Bellevue, WA, USA; Boston, MA, USA; Chicago, IL, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA
6-8 year
Software Engineer (Leadership) - Machine Learning
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; United States
8-10 year
Postdoctoral Researcher, Artificial Intelligence (PhD)
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Menlo Park, CA, USA; New York, NY, USA; Pittsburgh, PA, USA; San Francisco, CA, USA; Seattle, WA, USA; United States
0-2 year
Research Engineer, Language - Generative AI
Meta Platforms, Inc.Bellevue, WA, USA; Menlo Park, CA, USA; New York, NY, USA; Redwood City, CA, USA; San Francisco, CA, USA; Seattle, WA, USA; United States
8-10 year
AI Research Scientist - Computer Vision (Technical Leadership)
Meta Platforms, Inc.Boston, MA, USA; Burlingame, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Pittsburgh, PA, USA; Redmond, WA, USA; Seattle, WA, USA
6-8 year
Research Scientist Intern, Graph Science and Statistics Research (PhD)
Meta Platforms, Inc.Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA
0-2 year
Product Design Director
Meta Platforms, Inc.Bellevue, WA, USA; Burlingame, CA, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Seattle, WA, USA; United States
10-12 year
Data Scientist, SBG Marketing Science
Meta Platforms, Inc.Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA
4-6 year
Program Manager - Publishing Services
Meta Platforms, Inc.Austin, TX, USA; Boston, MA, USA; Burlingame, CA, USA; Chicago, IL, USA; Menlo Park, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA
6-8 year
Software Engineering Manager, Machine Learning
Meta Platforms, Inc.Bellevue, WA, USA; Burlingame, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; Seattle, WA, USA
6-8 year
Embedded Software Engineer, Firmware - Reality Labs
Meta Platforms, Inc.Austin, TX, USA; Burlingame, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA; Redmond, WA, USA; San Diego, CA, USA; Sunnyvale, CA, USA
6-8 year
Software Engineer, Language - Generative AI
Meta Platforms, Inc.Bellevue, WA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; Seattle, WA, USA; United States
2-4 year
Software Engineer, Computer Vision - Reality Labs
Meta Platforms, Inc.Bellevue, WA, USA; Burlingame, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Redmond, WA, USA; Seattle, WA, USA
4-6 year
Software Engineer, Systems ML
Meta Platforms, Inc.Burlingame, CA, USA; Fremont, CA, USA; Menlo Park, CA, USA; Mountain View, CA, USA; Pittsburgh, PA, USA; Sunnyvale, CA, USA
6-8 year
Fundamental AI Research Scientist, CoreML - FAIR
Meta Platforms, Inc.Boston, MA, USA; Menlo Park, CA, USA; New York, NY, USA; Pittsburgh, PA, USA; San Francisco, CA, USA; Seattle, WA, USA
4-6 year
Software Engineer, Computer Vision
Meta Platforms, Inc.Burlingame, CA, USA; Menlo Park, CA, USA; Redmond, WA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; United States
2-4 year
Lead Counsel, Meta Business Group
Meta Platforms, Inc.Austin, TX, USA; Chicago, IL, USA; Menlo Park, CA, USA; New York, NY, USA; Seattle, WA, USA; Washington D.C., DC, USA
6-8 year
Software Engineer, Computer Vision (Technical Leadership)
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA
4-6 year
Research Scientist - Ads Long-Term Technology Track
Meta Platforms, Inc.Bellevue, WA, USA; Boston, MA, USA; Menlo Park, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA; United States
2-4 year
Product Manager, Leader
Meta Platforms, Inc.Bellevue, WA, USA; Burlingame, CA, USA; Menlo Park, CA, USA; New York, NY, USA; Seattle, WA, USA
8-10 year